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FAQ
What type of paper do you use for the prints?
Our prints are created on high-end matte paper sourced from Japan, known for its durability and exceptional color clarity. This museum-quality paper ensures your artwork remains vibrant and true to color for decades.
How long does shipping take, and is it free worldwide?
Yes, we offer free worldwide shipping on all prints except for some regions! Delivery typically takes between 2 and 20 days, depending on your location and the local postal service. For specific delivery estimates, please refer to our detailed shipping table in our shipping policy.
What should I do if my print arrives damaged?
On the rare chance it does, so please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right — your satisfaction is our priority!
Are framing options available?
Currently, our prints are sold unframed to allow you the flexibility to choose a style that best suits your space. However, we’re happy to provide recommendations for framing options that complement our artwork perfectly!
How do I care for my print to ensure its longevity?
To keep your print in the best condition, frame it under glass and avoid direct sunlight, humidity, or areas with high temperature changes. The high-quality paper and inks used are designed to maintain color and vibrancy over time, especially when well cared for.